Privacy Policy.

Synthesis

What data is processed.

This Privacy Policy explains how personal data is processed when you visit facciositi.it, send a message, use the guided assessment or contact FaccioSiti via email, phone or WhatsApp Business.

• technical navigation data, such as IP address, browser, operating system, pages requested, date and time;
• data submitted via forms, such as name, email, telephone number (if applicable), website, message, project information, and responses to the guided assessment;
• data contained in communications via email, telephone or WhatsApp Business;
• cookie preferences and consent managed through Complianz;
• statistical data collected via Google Analytics 4 only after consent to the Statistics category.

Legal basis

Because they are treated.

Form

When you write through the site.

When you send a message via form or guided evaluation, the data is used to read the request, understand the type of project, respond, and prepare a proposal.

The data may include name, email, telephone number (if applicable), website, estimated budget, urgency, problem description, technical preferences, and project information.

The data is sent to the mailbox support@facciositi.it and may be stored on the WordPress site or in email systems for the time necessary to manage the request.

Avoid sending sensitive data if it is not necessary for the request.

E-mail

Communications and notifications.

The box support@facciositi.it It is used to receive requests and communications relating to FaccioSiti.

Communications sent via email may be processed through technical email providers and forwarding/notification systems used by the owner to manage requests.

If you write by email, your email address, the content of the message, any attachments and the technical data necessary for delivery are processed.

WhatsApp

Phone and WhatsApp Business.

If you contact FaccioSiti by telephone or WhatsApp Business, your telephone number, the content of the communication and the technical data necessary for the operation of the service will be processed.

WhatsApp Business is a Meta service. Use of WhatsApp is also subject to the WhatsApp/Meta terms and privacy policies.

Hosting and logging

Technical data.

The site generates technical logs necessary for operation, security, error diagnosis, and abuse prevention.

These logs may include your IP address, date and time of the request, page visited, referrer, browser, operating system, and technical information about the request.

The hosting provider processes this data as a technical provider of the site.

Cookie

Cookies and similar technologies.

The site uses technical cookies necessary for operation and security. Some cookies may be set by WordPress, WooCommerce, Elementor, Complianz, or other technical components used by the site.

Statistical tools, such as Google Analytics 4, are loaded only after consent via the cookie banner.

You can change or revoke your consent at any time via the button or link Manage consent.

Updated details on cookies are available in the Cookie Policy.

Analytics

Google Analytics 4.

The site uses Google Analytics 4 with measurement ID G-MWNW3LR6FL.

Google Analytics is used to understand how the site is used: pages visited, traffic source, general interactions, and visitor trends.

The integration is managed through Complianz and is loaded after category consent Statistics.

Google Analytics should not be used to collect personal data entered into forms, such as names, emails, phone numbers, or message content.

WooCommerce

Internal product archive.

WooCommerce is primarily used as a technical repository for services, products, metadata, and listings.

The site is not designed as a public shop with direct online purchases: the shopping cart, checkout, and payments are not part of the main experience.

Some WooCommerce technical cookies may still be present for the operation of the site or related components.

If orders, online payments, or customer accounts are activated in the future, this policy will need to be updated.

Suppliers

Recipients and technical services.

The data may be processed by technical providers necessary for the operation of the site and communications, including:

• hosting, domain, DNS, email and webmail providers;
• WordPress and installed plugins for forms, cookie banners, security, content management, and technical features;
• Google, for email services and Google Analytics 4;
• Meta/WhatsApp, if you choose to use WhatsApp Business;
• other technical suppliers that may be necessary for managing the site or the relationship with the customer.

Transfers

Services outside the EEA.

Some providers, such as Google or Meta, may also process data outside the European Economic Area.

When an international transfer occurs, the tools provided for by the GDPR are used, such as adequacy decisions, standard contractual clauses, or other applicable safeguards.

Conservation

For how long.

• Messages and requests: for the time necessary to respond, evaluate the project, and manage the relationship.
• Tax, contractual, and administrative data: for the terms established by applicable legislation.
• Technical logs: for the time necessary for the security, operation, and technical diagnosis of the site.
• Cookie consents: according to the duration configured in the consent banner.
• Statistics data: according to the storage settings configured in Google Analytics.

Rights

Your rights.

You can request access, rectification, erasure, restriction of processing, objection, data portability, and withdrawal of consent when processing is based on consent.

You can exercise your rights by writing to support@facciositi.it.

You can also lodge a complaint with a competent data protection supervisory authority.

Last updated: July 13, 2026.